End-of-Life for MediaZone Pro
While MediaZone Pro
has been a reliable family of successful
products over the years, the
MediaZone Pro
system was replaced by
Breeze Digital
Signage
on January 1, 2019.
Your
MediaZonePro
system may continue to function without
issue, but we are no longer offering technical support or software renewals on
the
MediaZone Pro
product line, including player repairs and replacements.
We understand that this may be unwelcome news for you and
your organization.
Our new cloud-based
Breeze
system is easy to learn, easy to use and is accessible from any computer with a
browser. For more information or a demo of
Breeze, please email
sales@keywesttechnology.com.
Troubleshoot the Player Serial Number
The MediaZone Pro Player license is sensitive to changes in its network adapters, more specifically when a MAC address is added or removed. This includes:
- hardware changes, such as new adapter cards
- disabling adapters
- virtual network adapters
When the MediaZone Pro Player detects a change in networking hardware, the MediaZone Pro Authorization window opens to acquire an updated serial number for the player.
New serial numbers are no longer being generated since the MediaZone Pro product line has retired. However, the player will begin to function normally again if the modified adapters are returned to their previous state.