End-of-Life for MediaZone Pro
While MediaZone Pro
      
   
   
      has been a reliable family of successful
      products over the years, the 
   
   
      
         MediaZone Pro
      
   
   
      system was replaced by 
   
   
      
         Breeze Digital
         Signage
      
   
   
      on January 1, 2019.
Your 
   
   
      
         MediaZonePro
      
   
   
      system may continue to function without
      issue, but we are no longer offering technical support or software renewals on
      the 
   
   
      
         MediaZone Pro
      
   
   
      product line, including player repairs and replacements.
We understand that this may be unwelcome news for you and
      your organization.
Our new cloud-based 
   
   
      
         Breeze
      
   
   
      system is easy to learn, easy to use and is accessible from any computer with a
      browser.  For more information or a demo of 
   
   
      
         Breeze, please email
   
   
      
         sales@keywesttechnology.com. 
Troubleshoot the Player Serial Number
The MediaZone Pro Player license is sensitive to changes in its network adapters, more specifically when a MAC address is added or removed. This includes:
- hardware changes, such as new adapter cards
 - disabling adapters
 - virtual network adapters
 
When the MediaZone Pro Player detects a change in networking hardware, the MediaZone Pro Authorization window opens to acquire an updated serial number for the player.
New serial numbers are no longer being generated since the MediaZone Pro product line has retired.  However, the player will begin to function normally again if the modified adapters are returned to their previous state.
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End-of-Life: MediaZone Pro User Guides
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End-of-Life: MediaZone Pro Player Installation Guides
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End-of-Life: Storing MediaZone Pro Editor Files on a Network Drive
When MediaZone Pro Editor is installed, a folder called "MediaZone Pro Editor" in created in the Documents library (C:\Users\Documents\MediaZone Editor Pro). This folder contains five additional folders the MediaZone Pro Editor software uses to ...