Rack-Mounted Windows Media Player Quick Start Guide [RMW-BRZ]

Rack-Mounted Windows Media Player Quick Start Guide [RMW-BRZ]


Installing a Breeze Player is simple!  Just plug in an HDMI-supported screen, Internet connection and power.  The Breeze Player will automatically connect and report to the Breeze server in the cloud.  

Detailed information is provided in the Rack-Mounted Windows Media Player Installation Guide [BRZ-RMW].

Physical Connections



  1. Ethernet
    1. Connect an Ethernet cable to one of the Ethernet ports ( #2 or #3 ) on the Breeze Player.
  2. Video Output
    1. Connect the included HDMI cable to HDMI ( #5 ) on the Breeze Player.
    2. Connect the other end of the HDMI cable to a monitor, television screen or video distribution system.
      Note: A DisplayPort ( #4 ) and a DisplayPort cable can be used instead of HDMI to transmit the video signal from the Breeze Player to the monitor, television screen or video distribution system.
  3. Power
    1. Plug the power cable into the Breeze Player ( #1 ).
    2. Plug the other end of the power cable into an electrical outlet.
Playback of demo content begins as soon as a player is provided with power and connected to a screen.  The player must be online and in communication with the Breeze server to change the playback content.




Players Tool

The Players tool is the interface between users and the Breeze Players, where users can review and edit player information and operations.  Each player is represented by an icon in the Players tool.  Each player icon has a green or red indicator, signaling with a glance if the player is online.



A few minutes after the physical connections are complete, the player will come online and the player icon turns green.  A user can change the playback content by altering the selection in the Schedule field.  Altering the selection in the Schedule field will not effect an offline player!



New playlists must be packaged in a schedule to be delivered to the player.  The Breeze Quick Start Tutorial - Part II provides more information about schedules and the Players tool.

Or start designing new playlists right away with our free content packages located on our Knowledgebase: https://link.keywesttechnology.com/template.

If the player does not come online after a few minutes, the player is most likely not connecting to the Internet.  Opening a web browser on the player device is used to confirm network connectivity.

Confirm Connectivity

You will need to physically connect a mouse and keyboard to the player device to verify or troubleshoot Internet connectivity.



The Breeze Player program must be stopped to access the desktop.  The Background Application, a playback watchdog program, must be stopped or the Breeze Player is periodically restarted while a user is working with the device.

Stop the Breeze Player
  1. Click Alt + F4 buttons on the keyboard to exit the Breeze Player program.  The player device desktop is visible.




  2. To stop the Background Application, double-click on the StopBreeze icon on the desktop.


    A command prompt screen briefly flashes on the screen when StopBreeze is selected.


  3. Double-click on the StartBreeze icon to re-enable the Background Application.  The Breeze Player will start within 2 minutes.


    Note: It is very important to restart the Breeze Player program after it has stopped!  Failure to restart the Breeze Player results in a digital sign displaying the device desktop.


Confirm Connectivity
  1. Stop the Breeze Player and the Background Application.

  2. In the Windows Start menu, select the Google Chrome web browser.



  3. Internet connectivity is confirmed when a webpage successfully loads, such as www.helpdesk.keywesttechnology.com or www.google.com.



  4. Close the Google Chrome web browser and double-click the StartBreeze on the desktop to restart the Background Application.

Troubleshooting
  1. Verify the Ethernet cable is securely attached to the Breeze Player and the wall jack or network device.  The Breeze Player device must be physically accessed to press the power button or unplug and reconnect the power cable.

  2. Verify the Ethernet cable is functional by swapping it with a known good cable.

  3. Physically reboot the Breeze Player device.  The Breeze Player device must be physically accessed to press the power button or unplug and reconnect the power cable.


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